What are my transportation options?

You have two choices.

Option 1: Arrange your own transport. Most dealers do this. Once you have your gate pass, send it to your carrier and have them contact the seller to schedule pickup.

Option 2: Use Plug transport. Add it at checkout, or contact us after the sale to request it. We’ll quote a price, book a carrier and send the gate pass for you.

Why choose Plug transport? Your arbitration window gets longer. Normally you have 10 business days from purchase to file a claim. With Plug transport, you get the later of that or 2 business days after the car arrives, so a long haul won’t eat into your inspection time.

Pickup timing

Please schedule pickup within 3 business days of receiving your gate pass. We send the gate pass once your payment is confirmed, so paying quickly gets the car to you sooner.

Whichever option you choose

• Have the driver document any damage before the car leaves the pickup location.
• Damage during transport and items missing after pickup can’t be arbitrated. Raise those claims with the carrier.